FAQ

What is the normal duration of repair?

For normal repairs (i.e. LCD, battery, button replacements), the entire process will take 45 minutes to 1 hour on a first-come-first-serve basis.


What forms of payment do you accept?

We accept payments from all major payment gateway – Cash, NETS, bank transfer, PayNow, PayLah, GrabPay.

NETS payment is not available for doorstep service.


How much do you charge for your repairs?

Please visit our device repair page to receive your quote.


Will my data be lost during repair?

Unlike authorised service centres, in most cases, your memory will not be erased during the repair. However, we recommend that you back up your data as we are not responsible for the data loss.


Are your parts original? (high grade duplicate (for certain models), original parts )

Only the original manufacturer can claim ownership of the parts. We use high-grade parts that serves the same function as their originals. We provide a 30-day warranty assurance of quality.


In need of a reliable phone repair?

We are always here should you need to repair your device. Contact us through the following methods.